At Pretty Bear, we are committed to providing our customers with a seamless and secure shopping experience. To ensure that you have a smooth and enjoyable transaction, we’ve outlined our payment policy below. Please take a moment to read through the details to understand the different payment options available, as well as our payment security measures.

Accepted Payment Methods

We want to make it as easy as possible for you to complete your purchases, whether in-store or online. Pretty Bear accepts a variety of payment methods to suit your needs:

  • Credit and Debit Cards
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Order securely.
  • PayPal
  • Apple Pay & Google Pay
  • Pretty Bear Gift Cards

Currency

All transactions on the Pretty Bear website are processed in U.S. Dollars (USD). For international customers, please note that your bank or payment processor may apply currency conversion fees based on your local exchange rate.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. This email will include important details about your purchase, such as:

  • Your order number
  • A summary of the items you purchased
  • The shipping address
  • Estimated delivery date (if applicable)
  • A tracking number for your order (if available)

Please keep this email as it serves as proof of purchase and can be referenced if you need to make any inquiries or request changes to your order.

Security and Privacy

At Pretty Bear, we take the security of your personal and payment information very seriously. We use SSL encryption to secure all payment transactions on our website. This means your payment details are transmitted safely and are protected from unauthorized access.

Our payment processing partners are certified and compliant with the highest standards of data security and privacy regulations. We are fully committed to safeguarding your information and ensuring that your shopping experience is safe and secure.

Your personal information, including your payment details, will never be shared with third parties without your consent, except as required to process your order (such as with payment processors and shipping partners).

Payment Issues

If you encounter any issues during the payment process, such as difficulties with processing your payment or concerns about your transaction, please reach out to us immediately. Our customer support team is here to assist you in resolving any problems promptly. You can contact us through:

  • Email: [email protected]
  • Phone: +1 757-253-7739
  • Address: Pretty Bear Store, 739 Kildeer Drive, Williamsburg, Virginia 23185, USA

Please provide as much detail as possible, including any error messages you received, your order number, and payment method, so we can assist you more efficiently.

Refunds and Returns

In the event that you need to request a refund or return an item, our Return and Refund Policy will guide you through the process. Please refer to the policy for specific instructions and eligibility criteria. We strive to make the process as smooth as possible and will work with you to ensure your satisfaction.

Fraud Prevention

To protect both our customers and Pretty Bear from fraudulent activity, we may occasionally conduct additional verification checks before processing orders. If your payment is flagged for any reason, we will contact you to confirm the details of your transaction before proceeding with fulfillment.

We reserve the right to refuse or cancel orders if we suspect fraudulent activity, and we will cooperate fully with authorities in cases of suspected fraud.

Final Thoughts

We understand that security and convenience are top priorities when it comes to online shopping. That’s why we offer a wide range of payment options to suit your needs and ensure that every transaction is processed securely. Your satisfaction and peace of mind are important to us, and we are committed to making your experience with Pretty Bear as smooth and enjoyable as possible.

If you have any questions about our payment policy, need help with a payment issue, or want to learn more about our security measures, please don’t hesitate to contact us. We are here to help and ensure your shopping experience with Pretty Bear is nothing short of delightful!

Thank you for choosing Pretty Bear!